Terms and Conditions

Welcome to MITANLUXI LLC

Thank you for choosing MITANLUXI LLC, your trusted source for high-quality automotive components, including Electronic Controllers, 63 Motorsports components, Cooling Fan Assemblies, Climate Control Blower Motors, Ball Joints, Lift Supports, Sway/Stabilizer Bar Links, and Tie Rod Ends. By accessing or using our website, mitanluxi.store, or purchasing our products, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our website, services, and products, and outline the legal agreement between you (“Customer,” “User,” or “You”) and MITANLUXI LLC (“Company,” “We,” “Us,” or “Our”), located at 30 N Gould St Ste R, Sheridan, WY 82801, USA.

These Terms are designed to ensure a fair, transparent, and mutually beneficial relationship between MITANLUXI LLC and our customers. We encourage you to read this document carefully, as it contains important information about your rights, responsibilities, and obligations when interacting with our website and purchasing our products. If you do not agree with these Terms, please do not use our website or services. For any questions or clarification, contact us at +84383823714 or liem.1983hnpro@gmail.com.

1. General Provisions

1.1 Acceptance of Terms

By accessing our website, placing an order, or engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein. These Terms apply to all users, including individuals, businesses, and other entities purchasing or browsing our products.

1.2 Modifications to Terms

MITANLUXI LLC reserves the right to update, modify, or revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

1.3 Eligibility

To use our website or purchase our products, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using our website, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding agreement.

2. Use of Our Website

2.1 Website Access

MITANLUXI LLC grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal or business purposes, subject to these Terms. You agree to use the website in a manner consistent with all applicable laws, regulations, and these Terms.

2.2 Prohibited Activities

When using our website, you agree not to:

  • Use the website for any unlawful or unauthorized purpose.

  • Attempt to gain unauthorized access to our systems, servers, or networks.

  • Interfere with or disrupt the functionality of the website, including through hacking, distributing malware, or engaging in denial-of-service attacks.

  • Copy, reproduce, or distribute any content from our website without prior written permission.

  • Use automated systems (e.g., bots, scripts) to access or scrape the website without our consent.

  • Engage in any activity that could harm the reputation or operations of MITANLUXI LLC.

Violation of these prohibitions may result in immediate termination of your access to the website and potential legal action.

2.3 Account Registration

To place an order or access certain features of our website, you may need to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your account credentials (e.g., username and password).

  • Notify us immediately of any unauthorized use of your account.

  • Update your account information as needed to ensure its accuracy.

MITANLUXI LLC is not responsible for any losses or damages resulting from your failure to maintain the security of your account.

3. Product Information and Orders

3.1 Product Descriptions

We strive to ensure that all product descriptions, images, and specifications on our website are accurate and up-to-date. Our product range includes:

  • Electronic Controllers: Designed for optimal vehicle system performance.

  • 63 Motorsports Components: Engineered for high-performance vehicles.

  • Cooling Fan Assemblies: Built to maintain engine temperatures.

  • Climate Control Blower Motors: Ensure reliable climate control.

  • Ball Joints: Provide suspension stability and smooth handling.

  • Lift Supports: Offer safe access to vehicle hoods, trunks, or hatches.

  • Sway/Stabilizer Bar Links: Enhance vehicle stability.

  • Tie Rod Ends: Deliver precise steering and control.

While we make every effort to ensure accuracy, we do not warrant that product descriptions or other content on the website are free from errors or omissions. If a product does not match its description, your sole remedy is to return it in accordance with our Refund and Return Policy.

3.2 Order Placement

By placing an order on mitanluxi.store, you agree to:

  • Provide accurate and complete information, including your shipping address and payment details.

  • Verify the accuracy of your order before submission.

  • Pay all applicable fees, including product costs, shipping charges, and taxes.

All orders are subject to acceptance by MITANLUXI LLC. We reserve the right to refuse or cancel an order for any reason, including but not limited to:

  • Product unavailability.

  • Errors in pricing or product information.

  • Suspected fraudulent activity.

  • Inability to verify payment or shipping information.

If your order is canceled, we will notify you promptly and issue a refund for any payments made, in accordance with our Refund and Return Policy.

3.3 Pricing

All prices listed on our website are in U.S. dollars (USD) unless otherwise specified. Prices are subject to change without notice. We strive to offer competitive pricing for our high-quality products, but we are not responsible for typographical errors or pricing mistakes. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3.4 Taxes and Fees

You are responsible for any applicable sales taxes, duties, or customs fees associated with your order. For international orders, additional charges may apply, and these are not included in the product price or shipping cost. We recommend contacting your local customs authority for more information on potential fees.

4. Payment Terms

4.1 Accepted Payment Methods

We accept payments via:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover).

  • Apple Pay.

  • Google Pay.

All payments are processed securely through Stripe, an industry-leading payment processor. By submitting a payment, you represent and warrant that you are authorized to use the selected payment method and that the information provided is accurate.

4.2 Payment Security

We prioritize the security of your payment information. Our website uses SSL encryption, and Stripe employs advanced tokenization and fraud detection to protect your transactions. We do not store your payment information on our servers. For more details, please refer to our Payment Methods page and Privacy Policy.

4.3 Payment Disputes

If you believe there is an error with your payment, such as an incorrect charge, please contact us immediately at +84383823714 or liem.1983hnpro@gmail.com. We will investigate and resolve the issue promptly.

5. Shipping and Delivery

5.1 Shipping Policy

We offer shipping to customers across the United States and internationally. Shipping times, costs, and methods are outlined in our Shipping Policy. While we strive to deliver orders promptly, delivery times are estimates and not guaranteed. MITANLUXI LLC is not responsible for delays caused by third-party carriers, customs processes, or unforeseen circumstances (e.g., weather events).

5.2 Risk of Loss

The risk of loss or damage to products passes to you upon delivery to the shipping carrier. We recommend inspecting your order upon receipt and reporting any issues immediately.

6. Returns and Refunds

6.1 Refund and Return Policy

Our Refund and Return Policy allows you to return eligible products within 30 days of delivery for a refund or exchange, subject to certain conditions. Eligible products must be unused, in their original packaging, and in the same condition as received. For defective or incorrect items, we cover return shipping costs. For change-of-mind returns, you may be responsible for return shipping. Please refer to our Refund and Return Policy for full details.

6.2 Warranty

Some products may come with a manufacturer’s warranty, which will be specified in the product description. Warranties are provided by the manufacturer, and MITANLUXI LLC is not responsible for warranty claims unless otherwise stated. Contact us for assistance with warranty claims, and we’ll guide you through the process.

7. Intellectual Property

7.1 Ownership

All content on our website, including text, images, logos, product descriptions, and designs, is the property of MITANLUXI LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

7.2 Trademarks

The MITANLUXI LLC name, logo, and other marks displayed on our website are trademarks of MITANLUXI LLC. Unauthorized use of these trademarks is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, MITANLUXI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of our website or products.

  • Errors or inaccuracies in website content.

  • Delays or failures in order fulfillment or delivery.

  • Unauthorized access to or use of your account or information.

Our total liability for any claim arising from these Terms or your use of our products or services shall not exceed the amount paid for the product or service in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless MITANLUXI LLC, its officers, directors, employees, and affiliates from any claims, losses, liabilities, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website or products shall be subject to the exclusive jurisdiction of the state and federal courts located in Sheridan County, Wyoming.

10.2 Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek a resolution. If the matter cannot be resolved informally, you agree to submit to binding arbitration in Sheridan, Wyoming, conducted in accordance with the rules of the American Arbitration Association. Any judgment from arbitration may be entered in a court of competent jurisdiction.

11. Force Majeure

MITANLUXI LLC shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, or government actions.

12. Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without notice, for any reason, including violation of these Terms or suspected fraudulent activity.

13. Contact Information

For questions about these Terms or any aspect of our services, please contact us at:

  • Phone: +84383823714

  • Email: liem.1983hnpro@gmail.com

  • Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

  • Website: mitanluxi.store

Our customer service team is available to assist with any inquiries, from product questions to policy clarifications.

14. Miscellaneous

14.1 Entire Agreement

These Terms, along with our Privacy Policy, Refund and Return Policy, Shipping Policy, and other referenced policies, constitute the entire agreement between you and MITANLUXI LLC regarding your use of our website and services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. MITANLUXI LLC may assign its rights and obligations at any time without notice.

15. Our Commitment to You

At MITANLUXI LLC, we are committed to providing high-quality automotive components backed by exceptional service and transparent policies. These Terms and Conditions are designed to protect both you and our business, ensuring a fair and reliable shopping experience. We value your trust and are dedicated to maintaining the highest standards of quality, innovation, and customer satisfaction.

Thank you for choosing MITANLUXI LLC. We look forward to serving you with the best automotive components and a seamless shopping experience. Visit mitanluxi.store to explore our products and contact us with any questions.